Shipping policy
Last updated: October 10, 2026
This Shipping Policy explains how orders placed at novarixstore.com are processed and delivered. The store is operated by NOVARIX FASHION LLC ("NOVARIX," "we," "us," or "our").
1. Order Processing Time
NOVARIX products are made to order. After you place your order, your items are printed and prepared before they are handed to the carrier. Production time is included in the estimated delivery times in Section 2.
Business days are Monday through Friday, excluding public holidays. During busy periods, such as major sales and the holiday season, processing may take longer.
2. Estimated Delivery Times
Estimated delivery times, counted from the day you place your order and including production, are:
- United States: 7 to 14 business days
These time frames are estimates, not guarantees. Delivery can be affected by events outside our control, such as carrier delays, customs clearance, and severe weather.
3. Shipping Destinations
We currently ship to addresses in the United States only. If your country cannot be selected at checkout, we are unable to ship there at this time.
4. Shipping Costs
Standard shipping is free on all orders to the destinations listed above. The shipping charge for your order is shown at checkout before you pay.
5. Order Tracking
When your order ships, we will send a shipping confirmation to the email address you provided at checkout. Where tracking is available for your shipment, the email will include a tracking number or link. It can take a few days after you receive the email for tracking information to update.
6. Delayed, Lost or Missing Packages
If your order has not arrived by the end of the estimated delivery window, or if tracking shows it as delivered but you have not received it, please email us at novarixfashion@gmail.com with your order number. We will look into it with the carrier.
If we confirm that a package was lost in transit, we will send a replacement or refund the order.
7. Incorrect Shipping Addresses
Please check that your shipping address is complete and correct before placing your order. If you notice a mistake, email us at novarixfashion@gmail.com as soon as possible. We can update the address only if the order has not yet shipped.
If a package is returned to us because the address provided was incorrect or incomplete, we will contact you to arrange next steps. Additional shipping costs may apply for sending the order again.
8. Customs Duties and Import Taxes
If a carrier or customs authority asks you for an additional payment in order to receive your package, please contact us at novarixfashion@gmail.com before paying so that we can help.
9. Contact Information
If you have any questions about shipping or the status of your order, please contact us:
NOVARIX FASHION LLC
30 N Gould St Ste N, Sheridan, Wyoming 82801, USA
Email: novarixfashion@gmail.com
Website: https://novarixstore.com/